- You must use NetTeller to
receive e-Statements.
- Paper statements are not
mailed once you successfully complete the
Enrollment process.
- When a statement is
rendered, you will receive a notice via e-mail informing
you that an
e-Statement is available including an instruction to login to your
NetTeller account.
- Images are not included with
e-Statements, but you may view each image
individually inside the NetTeller transactions screen.
Transaction history
is available for
90 days plus current (current includes transactions posted
since last
statement).
The Following Items are Instructional Steps
Involved in the e-Statement
Enrollment (opt-in / opt-out) Process.
1) Enroll yourself (opt
in) via the NetTeller, Options, E-Document Tab.
2) You are asked to
confirm your email address and are presented a screen that will allow you to
select which accounts you want to signup for e-Statements. Checking, Savings and Money Market accounts
are eligible. You are also asked the type of format you wish to use to
view your e-Statement, e.g. - pdf, html or txt.
3) You are then
presented an 'Online Statement Agreement' which you must select 'I Agree'
in order to signup (please read the agreement).
4) You will be informed
of the status of the e-Statement process, successful/not successful and for
what accounts.
5) You will receive a
'Confirmation e-mail'. This email contains a link that you must click on
to confirm and finalize the e-Statement enrollment. (Note: this step is
necessary to assure you used a correct email address and have the ability to
view the e-Statement when it is rendered. THIS
IS THE ONLY TIME A LINK WILL BE INCLUDED IN AN EMAIL TO YOU.)
6) Failure to click on
the link will leave the enrollment process in the 'Pending Confirmation' state
and e-Statements will not be activated.
7) Successful
confirmation will move the enrollment process to the 'Confirmed' state and
e-Statements will be activated.
8) Once activated, paper
statements will no longer be mailed to you for the selected accounts.
Should you decide
to no longer receive e-Statements for a particular account (opt out), you can
do so by clearing the check box next to the desired account in the NetTeller,
Options, E-Document tab.
The First National Bank
currently offers FNB e-Statements to its customers as a free service. The First National Bank reserves the right to
charge fees in the future.